Privacy Policy
1. Introduction
Welcome to Alliance Epoxy Flooring (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including but not limited to Concrete Polishing, Epoxy Flooring, Concrete Maintenance, and Garage Flooring.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.
2. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information:
Name
Email address
Phone number
Address (if provided voluntarily)
Any other details submitted through our contact or quote request forms
Non-Personal Information:
IP address
Browser type
Device information
Pages visited and time spent on the website
Referring website URLs
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services
To communicate with you about appointments, quotes, or service inquiries
To improve user experience on our website
To send newsletters, promotions, or updates (only if you opt-in)
To comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
With trusted third-party vendors who help us operate our business (e.g., email hosting, CRM systems)
To comply with legal or regulatory obligations
To protect our rights, privacy, safety, or property
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to optimize performance and personalize content.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of our website.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have the following rights under applicable privacy laws:
The right to access and correct your personal data
The right to request deletion of your personal data
The right to withdraw consent for marketing communications
The right to file a complaint with a data protection authority
To exercise any of these rights, contact us at sales@allianceepoxyflooring.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Security of Your Information
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage method is 100% secure, so we cannot guarantee absolute security.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn we have collected information from a child without verifiable parental consent, we will delete that information promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Alliance Epoxy Flooring
📧 Email: sales@allianceepoxyflooring.com
📞 Phone: (800) 518-9080